Receiving Manager (Warehouse Manager)

PRIMARY DUTIES AND RESPONSIBILITIES:

 Trains, disciplines and controls receiving supervisors and staff.

 Makes sure that staff schedule and annual vacations are adjusted as per the high trading seasons.

 Always in control of backroom, receiving yard and containers.

 Makes sure that all deliveries are made against a PO signed by the Store Manager.

 Makes sure that blind receiving applied with PDT for all grocery and nonfood delivery receivings.

 Doesn’t allow anybody from the store or HO forces receiving without a PO.

 Makes sure that every single stock delivered by DC or direct suppliers are counted properly, pack size checked for every single delivery.

 Makes sure that supervisors of fresh categories physically attend the receiving to check and confirm the quality, quantity and PLU used for GRV.

 Maintains the cold chain for fresh and frozen products.

 Makes sure that cold deliveries are temperature checked and deliveries not meeting standards are rejected after all photos and documentation is prepared justifying the rejection.

 Makes sure that free items accepted only if they are shown on the PO. Nobody is allowed to accept free stocks from a supplier or a service provider.

 All physical deliveries are GRV stamped with authorized store team signatures, including non-commercial products i.e. gas for kitchen, diesel for generator.

 Makes sure that one delivery received at a time within the receiving cage 2 doors closed until the receiving activity completed.

 All deliveries except fresh received blindly using PDT – Blind Receiving means without looking at the invoiced quantities.

 All deliveries are double checked by the security company.

 All GRV’s entered on the system on a daily basis.

 Participate and facilitate daily waste meeting to control dumping process as well as taking corrective actions to reduce overall wastage.

 Ensures that products damaged or in unsellable condition are not received and rejected.

 Makes sure that all pending GRV’s and claims are closed latest 2 days before the inventory – stock take.

 Establish space for wastage/broken items, return to supplier and near expiry and makes sure that department staff and receiving staff maintain these areas properly – clean, tidy, not mix with other products to sell.

 Makes sure that stock in the backroom rotated properly as per FEFO (First expiry First out).

 Ensure that the receiving tools are in good conditions and available.

 Ensure cleanliness of receiving yard and receiving area.

 Identify the potential staff and propose development plan.

 Ensure that the hygiene standards are respected (expiry, temperature, quality, safety).

 Makes sure that staff comply with work safety regulations and rules during on-off loading and handling of goods/pallets.

 Makes sure that staff uses work safety tools and equipment and don’t take any risk while handling products.All receiving documents are stamped, signed and archived properly.

 Ensure that the work schedule is respected.

 Identify risky suppliers from stock take loss report and supervise their deliveries to reduce losses.

 Train his/her staff how to handle products maintain the categorical storage in the backroom.

 Investigate root causes of high shrinkage products and take corrective actions or extra precautions to reduce losses.

KNOWLEDGE, CORE COMPETENCIES & PERSONAL TRAITS:

 Stock management skills.

 Time management skills.

 Have good communication skills

 Understanding of retail basics.

 Leadership skills.

 Ability to identify priorities and urgencies and instruct teams accordingly.

 Basic computer literacy.

EDUCATION: High School and above

LANGUAGE: Portuguese and English

EXPERIENCE: At least 3 years in the same position with hands on experience within a reputable supermarket or hypermarket chain.