Account prospecting & targeting
One of the main responsibilities of the Account Specialist is to identify the target accounts in his/her territory from an initial account target list created by LOCAL MANAGEMENT. (S)he is also expected to collect, validate and communicate account specific information to continuously further improve targeting quality.
Account planning & tactical selling
The Account Specialist is expected to create comprehensive account plans for priority accounts including e.g. account specific stakeholder mapping, the setting of account objectives and the definition of concrete tactics and action steps that will lead to accounts buying products. Following the account plan, the Account Specialist needs to implement the defined tactics and action steps, moving the accounts up the buying process from prospects towards high value customers. This asks for the Account Specialist’s ability to successfully persuade, negotiate and motivate others to achieve a desired outcome.
Creating & nurturing customer partnerships
Due to the long-term orientation of account management, the job holder is required to maintain and expand close customer relationships or partnerships which should be built on professional manners, consistent customer focus and distinct relationship skills. It is also the responsibility of the job holder
to turn his/her customer relationships into commercial benefits, or sales.
Communication and knowledge sharing with the brand team
The Account Specialist needs to communicate within the brand team, with his colleagues and his manager internally, as well as externally with the client. The complex account selling environment requires him/her to effectively coordinate tasks between different internal stakeholders in order to achieve objectives with the customer.
Preferably university degree or equivalent in science, healthcare or business administration
Minimum of 3 years’ experience in (account) selling environment
Perfect knowledge of the local language, especially written, and acquired in the medical field, good knowledge in English is an advantage
State examination/license if locally required
Any country legal age minimum for insurances
Relevant legislative knowledge, e.g. legislative framework as it relates to employees, his/her rights and applicable processes and policies, e.g. equal opportunities, recruitment, disciplinary and grievance, health and safety, etc.
A Multipessoal Angola posiciona-se como um fornecedor de referência no sector de recursos humanos em Angola. A oferta de serviços que coloca no mercado ao dispor dos seus clientes cobre toda a área de recursos humanos.
A Multipessoal Angola fornece serviços nas áreas de recrutamento e selecção, formação profissional, consultoria organizacional e de recursos humanos, trabalho temporário e outsourcing, com o objectivo de constituir-se como um parceiro transversal na gestão dos recursos humanos nos seus clientes.
Em linha com os valores e objectivos do Grupo Multipessoal em Portugal, a Multipessoal Angola desenvolve a sua actividade assente em parâmetros de rigor, na experiência, sensibilidade e conhecimento do mercado dos recursos humanos em Angola em todos os sectores em que actua.
O Grupo Multipessoal é actualmente a empresa portuguesa líder no mercado dos recursos humanos em Portugal, com uma actuação fortemente pautada pela dinâmica, ética e inovação.