Operational Engineer

• Must be reachable 24/7 to respond to emergencies in a timely manner.
• Troubleshooting promptly to diagnose mechanical, electrical and network system failures and working with contractors to quickly resolve or mitigate interruption in services.
• Ensuring that all SOPs and guidelines have been followed during installation.
• Providing support to the NOC through identification, tracking and closure of incidents as per the agreed SLA.
• Maintaining and troubleshooting all critical network infrastructure. I.e., BMS, CCTV and Office LAN.
• Coordinating with HS&S to make sure the Data Hall, fibre intakes and cross-connect rooms are kept clean as per the cleaning policy.
• Providing 1st level IT support for the company staff and visitors. (Wi-Fi, Printers and PCs)
• Ensuring structured cabling on all cable containment across the Data Centre

• Degree or Advanced Diploma in mechanical/electrical/Telecom engineering or Computer science/IT
• 2-3 years of working experience with electrical /mechanical/Telecom systems.
• Experience in data center operations is preferred (Knowledge is required)
• Must be available for emergency on-call and shift work predominantly during the night and over the weekends.
• Basic knowledge of power systems (UPS', RPPs, PDUs) cooling systems (HVACs, air flow dynamics)
• Working knowledge of pumps, compressors, boilers, chillers, facility HVAC systems is necessary.
• Working knowledge of UPS systems and associated switch gear.
• Working knowledge of standby generator systems and associated switch gear.
• Working knowledge of sprinkler systems/fire alarms systems testing, building management systems
• Basic IT knowledge (LAN, PABX, Printers, cabling operations).

Empresa multinacional em TIC / Telecomunicações