Communication and Consular Services Officer

Being the first point of contact for telephone calls, emails and public enquiries to the Consulate;
Providing advice on passport and visa services and all queries related to visiting, living, working, and studying;
Providing consular assistance to citizens and their families in emergency cases;
Building relationships with consular counterparts and relevant public authorities;
Updating of the consular assistance database, in consultation with diplomatic staff;
Resources Management;
Project Management;

Angolan Nationality;
Bachelor Degree in Public Relations, International Relations, Law, Diplomacy, Business Administration, Political Sciences, Public Administration.
A minimum of 3 years of experience in similar roles in a embassy;
Knowledge of different culture aspects;
Governance and Leadership skills;
Mobilization skills;
Negotiation skills;
Organizational skills;
Public Speaking skills;
Convicing skills;
Fluency in English and Portuguese is Compulsory and French Knowledg is an added advantge;
Integrity;
Creativity;
Inclusiveness;
Accountability;
Communication;
Strict lever of confidentiality;
Teamwork;
Professionalism;
Commitment to continuous learning.

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