Sales Manager

To train, motivate, performance manage and maintain a sales


team that will exceed the budgeted business and sales targets.

• Manage human resources within established
  policies and procedures
• Manage and perform against a pre-determined
  sales budget/target ensuring agreed targets & objectives are met.
• Manage team KPIs.
• Increase revenue for the company and team
  members by maximising the opportunity to upsell and cross-sell to existing
  customers and sourcing strategic new business opportunities by means of sales
  leads and referrals.
• Ensure agreed service levels are adhered to and
  delivery to customers is exceeded through excellent service.
• Ensure the relationships with new and existing
  customers achieve optimum levels of satisfaction.
• Ensure Experian's processes and policies are
  adhered to in the management of relationships at all times.
• Ensure delivery of training to customers on
  company products where upselling, cross-selling, or new business acquisition
  has occurred.
• Maintain proactive knowledge of the industry,
  consistently assess the competitive landscape, and keep abreast of potential
  opportunities and trends, to assure competitive positioning within the
  industry.
• Proactively communicate customer activity to all
  relevant internal stakeholders to ensure effective management of revenues,
  issues and customer satisfaction levels.
• Ensure accurate and efficient administration of
  allocated financial tasks for customers in accordance with stipulated timelines
  including budgets, forecasts and actual.
• Contribute towards the implementation and
  development of a culture of knowledge sharing in order to ensure high levels of
  performance across business functions.
• Manage call efficiency, client consultations and
  productivity to established norms and standards.
• Ensure compliance with CRM and customer database
  policies and procedures.
• Build relationships with senior executives at
  clients that form part of your portfolio to assist sales people in advancing
  opportunities, negotiating deals and retaining customers.

• Accuracy


and attention to detail



• Analytical


thinking



• Creativity


and Innovation



• Decision


Maker and Critical Thinking



• Deliver


Results



• Manage


Multiple Priorities

• Problem


Solving



• Strong


people management experience and a positive and motivational leadership style



• Presentation


and training skills



• Credit and


risk industry experience



• Presentations


/ Public Speaking



• Financial


& Business acumen

• Bachelor


degree or 4 year diploma and/or equivalent business management experience



• 3-5 years


sales management experience



• Experience


in a Multi-National beneficial

.